These terms govern your use of the crickex platform. By creating an account or placing a bet, you agree to everything outlined below. Please read carefully before you start playing.
Last updated: January 2025
Crickex is committed to transparency. These terms protect both you and the platform.
Quick overview of the most important terms on crickex
You must be at least 18 years old to create an account and use any service on crickex. We verify age during registration and reserve the right to request identification at any time.
Each player is allowed only one account on crickex. Creating multiple accounts to exploit bonuses or circumvent restrictions will result in immediate suspension and forfeiture of funds.
All deposits and withdrawals on crickex are processed in Bangladeshi Taka through bKash, Nagad, Rocket and bank transfer. No hidden conversion fees or surprise charges on any transaction.
All promotional offers on crickex come with specific wagering requirements. You must meet the rollover conditions before withdrawing bonus funds. Full bonus terms are displayed with each offer.
You are responsible for keeping your crickex login credentials secure. Do not share your password with anyone. Enable all available security features to protect your account and funds.
Any form of cheating, collusion, bot usage or exploitation of system errors on crickex is strictly prohibited. Violations result in permanent account closure and forfeiture of all balances.
By accessing the crickex website or creating an account, you confirm that you are at least 18 years of age and legally permitted to participate in online betting activities in your jurisdiction. Crickex is designed for players in Bangladesh and surrounding regions. If online betting is restricted in your location, you are responsible for complying with local laws before using crickex.
We reserve the right to request proof of identity and age at any point during your use of crickex. Acceptable documents include a national ID card, passport or driving licence. Failure to provide valid identification when requested may result in account suspension until verification is completed. This is not to inconvenience you — it is to protect both you and the crickex community from fraud and underage access.
To use the betting and gaming services on crickex, you must register a personal account. During registration, you agree to provide accurate and truthful information including your full name, date of birth, phone number and email address. Providing false information is a violation of these terms and grounds for immediate account closure.
Each individual is permitted to hold only one account on crickex. If we detect that a player has created multiple accounts — whether to claim bonuses more than once, to circumvent self-exclusion measures or for any other reason — all duplicate accounts will be closed. Any funds in those accounts may be forfeited at the discretion of crickex.
Your account credentials are your responsibility. Choose a strong password and do not share it with anyone. Crickex will never ask for your password via email, phone or chat. If you suspect that someone has accessed your account without permission, contact our support team immediately so we can secure your account.
Crickex supports deposits and withdrawals in Bangladeshi Taka through bKash, Nagad, Rocket and direct bank transfer. Deposits are processed instantly in most cases. The minimum deposit amount is displayed on the deposit page and may vary depending on the payment method selected.
Withdrawals are processed after identity verification is complete. First-time withdrawals may require additional verification steps. Once verified, subsequent withdrawals are processed more quickly. Crickex does not charge fees on standard withdrawals, though your payment provider may apply their own charges.
You may only deposit and withdraw using payment methods registered in your own name. Using third-party accounts or payment methods belonging to someone else is strictly prohibited on crickex. If we detect third-party payment activity, the transaction will be reversed and your account may be suspended pending investigation.
All bets placed on crickex are subject to the specific rules of the sport, game or event being wagered on. Once a bet is confirmed, it cannot be cancelled or modified unless the specific market rules allow for it. It is your responsibility to review your bet slip carefully before confirming any wager on crickex.
In the event of a technical error that results in incorrect odds being displayed, crickex reserves the right to void affected bets and refund the stake amount. This applies to both sports betting markets and casino games. We make every effort to ensure accuracy, but errors can occasionally occur and this clause protects the integrity of the platform for all players.
For casino games including Fortune Snake, Dragon Fortune, Mahjong Ways, Aviator, Mines Gold and all other titles available on crickex, the game rules displayed within each game interface are binding. Random number generators determine all outcomes and crickex cannot influence individual results.
Crickex offers various bonuses and promotional offers to both new and existing players. Each promotion comes with its own specific terms including wagering requirements, minimum odds, eligible games, maximum bet limits during wagering and expiry dates. These specific terms are displayed alongside each promotion and form part of these overall terms and conditions.
Bonus abuse is taken seriously on crickex. This includes but is not limited to creating multiple accounts to claim the same bonus, using betting strategies designed solely to meet wagering requirements with minimal risk, colluding with other players or exploiting technical errors in bonus systems. If bonus abuse is detected, crickex will void the bonus, any winnings derived from it and may close the account permanently.
When using crickex, you agree to behave in a manner that is respectful and fair. This applies to interactions with other players in live games, communications with our support team and your general use of the platform. Abusive language, threats or harassment directed at staff or other players will not be tolerated.
The use of automated software, bots, scripts or any tools designed to gain an unfair advantage on crickex is strictly prohibited. This includes screen scraping, automated betting systems and any software that interacts with the crickex platform without explicit written permission. Players found using such tools will have their accounts permanently closed.
You agree not to use crickex for any form of money laundering, terrorist financing or other illegal financial activity. We monitor transactions for suspicious patterns and report any concerns to the relevant authorities as required by law.
Crickex provides its services on an as-is basis. While we strive for uninterrupted service, we cannot guarantee that the platform will be available at all times. Scheduled maintenance, technical issues or circumstances beyond our control may occasionally affect availability. Crickex is not liable for any losses incurred due to service interruptions.
You acknowledge that betting and gaming involve financial risk. Crickex is not responsible for any losses you incur as a result of your betting decisions. You should only bet with money you can afford to lose. If you feel that your gambling is becoming a problem, please visit our responsible gaming page for support tools and resources.
Crickex reserves the right to update or modify these terms and conditions at any time. When significant changes are made, we will notify registered players via email or through an announcement on the platform. Continued use of crickex after changes have been published constitutes acceptance of the updated terms.
We recommend checking this page periodically to stay informed about any updates. The date at the top of this page indicates when these terms were last revised. If you disagree with any changes, you may close your account and withdraw any remaining balance.
If you have any questions about these terms and conditions or need clarification on any policy, the crickex support team is available 24 hours a day, 7 days a week. You can reach us through the live chat feature on the website or by emailing [email protected]. We aim to respond to all enquiries as quickly as possible.
For account-related issues including verification, payment disputes or account closures, please include your registered username and a clear description of the issue when contacting crickex support. This helps us resolve your query faster and more accurately.
Now that you know the rules, create your crickex account and enjoy fair betting, fast payments and hundreds of games designed for Bangladeshi players.