Betting should be fun, not stressful. Crickex gives you real tools to manage your time, spending and habits so you always stay in the driver's seat. If it stops being enjoyable, we are here to help.
Real features built into your account to keep responsible gaming easy
Set daily, weekly or monthly deposit limits on your crickex account. Once you hit the limit, no more deposits go through until the period resets. You decide the amount — we enforce it strictly.
Lose track of time when playing? Crickex can send you reminders after a set period of activity. These pop-up alerts help you check in with yourself and decide whether to continue or take a break.
Need a short break from crickex? Activate a cool-off period of 24 hours, 7 days or 30 days. During this time, you cannot log in, place bets or make deposits. It kicks in immediately.
For longer breaks, crickex offers self-exclusion for 6 months, 1 year or permanently. Once activated, your account is locked and cannot be reopened until the exclusion period ends.
Set a maximum amount you are willing to lose in a given period on crickex. When you reach that threshold, the system blocks further betting until the next cycle begins.
Your full betting and transaction history is always available in your crickex account. Review your spending patterns, wins and losses anytime to make informed decisions about your play.
At crickex, we believe that online betting should always remain a form of entertainment. It is something you do for fun after work, during a cricket match weekend or when you want a bit of excitement with your favourite casino games. The moment it stops being fun and starts causing stress, financial problems or relationship issues, something needs to change. That is why responsible gaming is not just a page on our website — it is built into the core of how crickex operates.
We understand the reality for players in Bangladesh. Many of our users are young professionals, students or small business owners who enjoy a flutter on IPL matches, BPL games or popular slots like Fortune Snake and Mahjong Ways. The excitement is real, and we want you to enjoy every moment of it. But we also know that without proper boundaries, things can get out of hand quickly. Crickex exists to give you the entertainment you want while making sure you always have the tools to stay in control.
Problem gambling does not happen overnight. It creeps in gradually, and many people do not realise they have crossed a line until the consequences become serious. At crickex, we want you to be honest with yourself. If any of the following signs sound familiar, it might be time to use the responsible gaming tools available in your account or reach out to our support team for guidance.
You are spending more money on crickex than you originally planned or can comfortably afford to lose
You find yourself chasing losses — placing bigger bets to try and win back money you have already lost
Betting on crickex is affecting your work, studies, sleep or relationships with family and friends
You feel anxious, irritable or restless when you are not betting or when you try to cut down
You are borrowing money, selling belongings or hiding your betting activity from people close to you
You keep telling yourself you will stop after one more bet, but that one more bet never comes
If you recognised yourself in even one or two of those points, please take it seriously. Crickex provides multiple tools to help you regain control, and our support team is available around the clock to assist you without any judgement.
Responsible gaming on crickex starts with a few simple habits that can make a big difference. First, always set a budget before you start playing. Decide how much you are willing to spend for the day or the week, and stick to it no matter what happens. Think of it like entertainment money — the same way you would budget for a night out or a movie ticket.
Second, never bet with money you need for essentials like rent, food, bills or savings. Your crickex account should only ever contain money that you can genuinely afford to lose without it affecting your daily life. If losing that amount would cause you stress, it is too much.
Third, take regular breaks. It is easy to get caught up in a winning streak on Aviator or a hot session on Dragon Fortune, but stepping away for even 15 minutes helps you reset and make clearer decisions. Use the session time reminder feature on crickex to build this habit automatically.
Fourth, do not drink and bet. Alcohol and other substances impair your judgement and can lead to impulsive decisions that you would not make with a clear head. If you are going to enjoy a few drinks, log out of crickex first.
Finally, remember that the house always has an edge. No strategy guarantees consistent wins in the long run. Games on crickex — whether it is Mines Gold, Virtual Casino or W Live — are designed to be entertaining, not income sources. Enjoy the thrill, celebrate the wins and accept the losses as part of the experience.
All responsible gaming features on crickex are accessible directly from your account settings. After logging in, navigate to the responsible gaming section where you will find options to set deposit limits, loss limits, session reminders, cool-off periods and self-exclusion. Each tool includes a clear explanation of how it works and what to expect once activated.
Increasing a deposit limit requires a waiting period before it takes effect — this is intentional and designed to prevent impulsive decisions. Decreasing a limit or activating a cool-off period takes effect immediately. Self-exclusion cannot be reversed once activated, so please consider it carefully before proceeding.
If you need help setting up any of these tools or want to discuss your options, the crickex support team is available 24 hours a day through live chat and email at [email protected]. We are here to help, not to judge. Every conversation is confidential.
Crickex does not just provide tools and hope for the best. We actively monitor player behaviour for signs of problem gambling. If our systems detect patterns that suggest a player may be at risk — such as rapidly increasing deposit amounts, extended session times or frequent failed deposit attempts — we may reach out proactively to offer support and information about responsible gaming options.
Our staff are trained to handle responsible gaming conversations with empathy and professionalism. Whether you contact us or we contact you, the goal is always the same: to make sure you are playing on crickex because you enjoy it, not because you feel compelled to. We would rather lose a customer than contribute to someone's harm. That is a principle we will never compromise on.
Join a platform that genuinely cares about your wellbeing. Set your limits, enjoy the games and know that crickex has your back every step of the way.